michaelrdoyle@gmail.com Posted December 19, 2013 Share Posted December 19, 2013 I just wanted to say a public thanks to Shimano I have a Shimano Spheros 12000FA reel with some serious pitting and corrosion around the spool. It's about 7 years old. I went to their Taren Point service centre to buy a new spool - worth about $70. They replaced it for free - which I certainly wasn't expecting. High quality products. High quality customer service. thanks Shimano! Mike Link to comment Share on other sites More sharing options...
fat_souvlaki Posted December 21, 2013 Share Posted December 21, 2013 Thats great service isn't it!? Good to hear service like that still happens. Mike, did you have your reel's reciept or was the warrenty registered? I have a reel with a stuffed bearing Link to comment Share on other sites More sharing options...
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